1. Return Policy
Our return policy allows returns or exchanges within 14 days of delivery, provided the product is unused and in its original packaging.
2. Customized or Prescription Items
Customized or prescription lenses are non-refundable unless there is a manufacturing defect.
3. Refunds
Refunds will be issued via the original payment method, excluding shipping charges.
4. Initiating a Return
To initiate a return, contact our customer support team at support@glasseo.in.
5. Right to Refuse
Glasseo.in reserves the right to refuse returns if the product has been used or tampered with.